Shipping Policy

Welcome to Atlastophouse your Top Quality Kitchen Store! We strive to deliver your purchases in a timely and efficient manner while providing the best customer experience. Below is our detailed shipping policy:

Order Processing

  • Orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will begin processing the next business day.
  • For custom or pre-order items, processing times will be indicated on the product page.

Shipping Methods & Delivery Times

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Available for faster delivery within 2-3 business days.
  • International Shipping: We will start soon.

Shipping Costs

  • Shipping fee calculated at checkout based on weight and location.
  • Expedited and Standard shipping rates vary and will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Use this to monitor your delivery status directly with the carrier.

Shipping Destinations

  • We ship to all 50 U.S. states, including Alaska and Hawaii.
  • International shipping is not available yet.

Delivery Issues

  • Lost or Stolen Packages: If your package is lost or stolen, please contact our customer service team within 5 business days of the expected delivery date.
  • Damaged Items: Should your item arrive damaged, email us at support@atlastophouse.com. within 48 hours of delivery, including photos of the damage and packaging.

Contact Us

If you have any questions or concerns about your order or delivery, reach out to us at:

  • Email: support@atlastophouse.com
  • Phone: 13239497384
  • Location: 1818 S Robertson BLVD Los Angeles California 90035 United States

Thank you for shopping with AtlastophouseTop Quality Kitchen! We’re committed to making your experience seamless and satisfying.